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Privacy Policy

A legal disclaimer

The information provided in this Privacy Policy is for general informational purposes only and is not intended to serve as legal advice. While Vtel India strives to ensure that all information is accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information contained herein.

By using our website, applications, or services, you acknowledge and agree that you do so at your own discretion and risk. Vtel India shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our services or reliance on the information provided in this Privacy Policy.

We reserve the right to update, modify, or change this Privacy Policy at any time without prior notice. Continued use of our services after any changes constitutes acceptance of the updated terms.

For specific legal advice regarding privacy laws and compliance requirements, we recommend consulting a qualified legal professional.

Privacy Policy - the basics

At Vtel India, we are committed to protecting your privacy and ensuring transparency in how we handle your information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

1. Information We Collect

We may collect basic personal information such as your name, email address, phone number, company details, and any information you voluntarily provide through forms, inquiries, or service registrations.

2. How We Use Your Information

Your information is used to:

  • Respond to inquiries and provide support

  • Deliver and improve our services

  • Share project updates or service-related communication

  • Enhance website functionality and user experience

3. Data Protection

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

4. Data Sharing

We do not sell or rent your personal information. Data may only be shared with trusted partners or service providers when necessary to deliver our services or comply with legal obligations.

5. Your Rights

You may request access, correction, or deletion of your personal data by contacting us directly.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

What to include in the Privacy Policy

A clear and complete Privacy Policy should include the following sections:

1. Introduction

  • Who you are (Company name – Vtel India)

  • Purpose of the policy

  • Scope (website, apps, services)

2. Information You Collect

  • Personal information (name, email, phone number, address, etc.)

  • Business information (company details, project data)

  • Technical data (IP address, browser type, cookies)

  • Any data collected through forms or third-party integrations

3. How You Use the Information

  • To provide services

  • To respond to inquiries

  • To improve website and software

  • For communication and updates

  • For legal or compliance purposes

4. Cookies & Tracking Technologies

  • Use of cookies

  • Analytics tools (if any)

  • How users can manage cookie preferences

5. Data Sharing & Disclosure

  • Whether data is shared with partners or service providers

  • Legal compliance disclosures

  • Confirmation that data is not sold (if applicable)

6. Data Security Measures

  • Encryption

  • Secure servers

  • Access controls

  • Internal security practices

7. Data Retention

  • How long you keep user data

  • Criteria for deletion

8. User Rights

  • Access to personal data

  • Correction or update requests

  • Deletion requests

  • Opt-out options

9. Third-Party Links

  • Disclaimer for external websites

10. Policy Updates

  • Right to update policy

  • How users will be informed of changes

11. Contact Information

  • Email address

  • Phone number

  • Office address

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